Investigate Network Incidents With Greater Context
RouteMon helps network teams accelerate BGP troubleshooting, network path analysis and network outage investigation by bringing relevant routing, traffic and service information into one operational view. Understand what changed, where network behaviour shifted and whether critical services were affected.
BGP Troubleshooting • Network Path Analysis • Network Outage Investigation • Routing Visibility • Service Impact
Move beyondisolated network alerts
A single alert rarely explains an incident.
RouteMon provides a focused network incident investigation view that helps operations teams examine the relevant network conditions together.
- Routing
A routing event may occur at the same time as a path change.
- Traffic
Traffic behaviour may shift.
- Performance
Latency or packet loss may increase.
- Service
A critical service may become degraded even while connectivity remains available.
More evidencefor faster troubleshooting
Examine the network conditions that changed and identify where further investigation is required.
- Evidence 01Attached
BGP troubleshooting
Investigate route changes, withdrawals, flapping, peer instability, prefix behaviour and convergence events.
- Evidence 02Attached
Network path analysis
Understand path changes, alternate path usage, instability, reachability changes and path transitions.
- Evidence 03Attached
Outage investigation
Review routing, traffic, path and service information around a connectivity failure.
- Evidence 04Attached
Traffic context
Identify traffic shifts, changing distribution, utilization changes and destination-level changes.
- Evidence 05Attached
Service impact
Review reachability, availability, latency, packet loss and customer-impacting conditions.
Investigate the incident fromone operational view
Review routing changes, traffic distribution and service degradation together to understand what changed, where impact appeared and what requires attention next.
Routing Intelligence
Understand routing changes, prefix behaviour, peer conditions and path changes.
Traffic Intelligence
Understand whether traffic distribution changed during the incident.
Service Assurance
Understand whether critical services experienced reachability or performance degradation.
Incident Investigation
Review the relevant network evidence together to accelerate troubleshooting.
From alertto investigation
Traditional monitoring often stops at ‘something changed.’ RouteMon helps teams continue the investigation.
- Q1
What changed?
Identify the network condition that changed.
- Q2
Which route, peer or path?
Focus the investigation on the routing entities involved.
- Q3
Did traffic behaviour change?
Review whether traffic distribution shifted.
- Q4
Was reachability affected?
Check the connectivity conditions around the incident.
- Q5
Did a critical service degrade?
Understand potential service impact.
- Q6Resolve
What requires attention next?
Use the combined evidence to guide further investigation.
Investigation acrossservice-provider and enterprise networks
RouteMon supports complex routing environments and business-critical Internet, cloud and partner connectivity.
- BGP routing changes and instability
- Network outage investigation
- Internet and cloud connectivity issues
- Critical application degradation
- Partner connectivity issues
- Service performance degradation
Why network teams use RouteMonfor incident investigation
- 01
Faster BGP troubleshooting
Identify routing changes and focus the investigation more quickly.
- 02
Better path analysis
Understand how routing and network paths changed during an incident.
- 03
Improved outage investigation
Review routing, traffic and service conditions around connectivity failures.
- 04
Greater service-impact awareness
Understand whether network conditions affected critical services.
- 05
Less tool switching
Reduce the need to manually assemble evidence from multiple monitoring views.
- 06
Stronger operational context
Give NOC and engineering teams a clearer understanding of what happened.
Related capabilities anduse cases
Investigate network incidents withmore evidence.
See how RouteMon combines BGP troubleshooting, network path analysis, traffic intelligence and service assurance to help teams focus on the conditions that matter.