Keep Critical Services Continuously in View
RouteMon provides critical service monitoring and network reachability monitoring to help network teams understand whether important services remain reachable and performing as expected. Monitor latency, packet loss, availability and service reachability to identify degradation earlier.
Focus on the servicesthat matter most
Not every destination has the same operational importance.
RouteMon helps teams monitor high-priority services such as customer-facing applications, cloud services, payment platforms, business-critical applications, partner connectivity and Internet services.
Reachability andperformance in context
A service may remain reachable while performance deteriorates, so reachability alone does not provide the complete picture.
- Evidence 01
Reachability
Whether important services and destinations remain accessible.
- Evidence 02
Intermittent connectivity
Changing or inconsistent accessibility during monitored conditions.
- Evidence 03
Response time
Changing response times and latency degradation.
- Evidence 04
Packet loss
Packet-loss conditions associated with service performance.
- Evidence 05
Availability
Changes in service availability across monitored destinations.
Distinguish a network eventfrom service impact
Use service reachability monitoring to understand whether critical services remain accessible during changing network conditions.
- Evidence check 01
Network event
Observe a change in routing, path or connectivity conditions.
- Evidence check 02
Reachability check
Determine whether the important destination remains accessible.
- Evidence check 03
Performance check
Review latency, packet loss and response-time conditions.
- Evidence check 04
Impact context
Distinguish no observed service impact, degraded connectivity and a service-impacting incident.
Why critical serviceassurance matters
- Detect degradation earlier
- Prioritize high-impact incidents
- Understand service availability
- Improve network service assurance
- Reduce dependence on customer complaints
Explore theRouteMon platform
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Protect the services your businessdepends on.
See how RouteMon combines critical service monitoring, network reachability monitoring and service assurance to help teams identify degradation faster.